Shifting the paradigm for managing records – from EDRMS to Office 365

Computer systems used to to manage electronic documents and records, commonly known as 'EDRMS', have been around for at least 20 years. Many (but not all) of these systems developed from electronic databases originally used to register and manage only paper records, replacing the old paper registers (hence 'Registries'). How does an EDRMS work A …

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AI curated chaos or control – the equally valid but opposite ends of the SharePoint spectrum

There are, broadly speaking, two 'bookend' options when it comes to creating new SharePoint Online sites and the document libraries in those sites: 'Controlled' model: The creation of new sites is restricted to a small group of individuals with admin rights, who also oversee the creation of document libraries and application of metadata. A combination …

How many Office 365 Admins do you really need?

Organisations implementing Office 365 probably already have some form of IT support. This support may range from single individuals through to complex IT 'shops', or it may be outsourced. This post: Describes the change from traditional on-premise IT admin to the new world of Office 365 administration, and the admins that are needed. Highlights that …

Managing the retention of content stored in OneDrive for Business accounts

The methods available to manage the retention of content stored by end-users in their Office 365 OneDrive for Business (ODfB) accounts are not always well understood. Organisations may initially default (in their thinking) to backing up the content because that's what was always done in the past. A change of thinking may be required. This …