Month: October 2021

What licences or roles are needed to manage records in Microsoft 365

What licences or roles are needed to manage records in Microsoft 365

One of the difficulties for many records managers new to Microsoft 365 is that they may not know or have access to everything they need to know to manage records in that environment. This post provides an overview of the accounts, licences and roles that may be needed to manage records in Microsoft 365. As … Continue reading What licences or roles are needed to manage records in Microsoft 365

Crossing the gangplank – How Microsoft 365 supports the capture of tacit knowledge

Crossing the gangplank – How Microsoft 365 supports the capture of tacit knowledge

This post is dedicated to the memory of my former colleague and good friend Walter de Ruyter who passed away on 4 October 2021. The text is based on Walter's many presentations and our close collaboration over almost 10 years. Henri Fayol (1841 – 1925) was a French mining engineer who developed a general theory of … Continue reading Crossing the gangplank – How Microsoft 365 supports the capture of tacit knowledge