I have spent almost 40 years working in information management.
After completing a degree in Arabic from the University of Melbourne (with a stint in Qatar at the end) I started out in the very early ’80s working for the Australian federal government. I remained there for almost 20 years, most of that time in Canberra. I gained another qualification (half an MBA).
I joined the private sector in Sydney and worked for the next 10 years as a senior consultant focusing on information and records management matters for a very wide range of both public and private sector organisations. During that period I had exposure to a range of systems used to manage digital records including TRIM (now Content Manager), Alfresco, and EMC’s Documentum.
Personal issues (that resulted in me becoming a single father to my young son) forced me to slow down a bit so I left the heady private sector in Sydney and joined the City of Sydney to support the implementation of their digital recordkeeping strategy using TRIM (now Content Manager) from mid 2009 to late 2011.
While at the City of Sydney I worked part-time (at nights) creating records disposal authorities for federal government agencies. I also worked as a sessional lecturer and tutor for Curtin University and Open Universities Australia (OUA, via Curtin Uni) in three subjects: Records Management, Enterprise Content Management, and Conservation and Preservation (with a strong focus on digital preservation). After SharePoint 2010 was released I developed the model architecture (configuration and settings) to manage records in that system.
I left the City of Sydney and, after a six-month stint at APRA, joined Uniting Care (NSW/ACT) in April 2012 as their Information Architect within the Enterprise Architecture Team. I introduced the model for using SharePoint as a recordkeeping system and owned that environment for the next seven years.
I moved to Melbourne in January 2019 but remained part-time with Uniting Care (now Uniting) until I left on 30 June 2019.
I now offer consulting, advisory and training services on managing records in Office 365 and SharePoint Online.
I have been a regular speaker at conferences, industry meetings and related events, and am the author of a number of published articles.
I have also published two books, both relating to Australia’s military activity in Asia during World War 2. One of these books is the biography of my maternal grandfather, Lt Col John Charles Robertson who was killed in Malaya on 18 January 1942.
I have six children and do a lot of family history research, when I get the time.