Category: Knowledge management

Ten tips for records managers to monitor records in Microsoft 365

Ten tips for records managers to monitor records in Microsoft 365

With the large-scale adoption of Microsoft 365 (M365), many records managers have had to find ways to manage the records that have been (and continue to be) captured and stored across the ecosystem, including via Teams, SharePoint Online, OneDrive for Business and Exchange Online. The M365 ecosystem is more complicated than a single server-based Electronic … Continue reading Ten tips for records managers to monitor records in Microsoft 365

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Crossing the gangplank – How Microsoft 365 supports the capture of tacit knowledge

Crossing the gangplank – How Microsoft 365 supports the capture of tacit knowledge

This post is dedicated to the memory of my former colleague and good friend Walter de Ruyter who passed away on 4 October 2021. The text is based on Walter's many presentations and our close collaboration over almost 10 years. Henri Fayol (1841 – 1925) was a French mining engineer who developed a general theory of … Continue reading Crossing the gangplank – How Microsoft 365 supports the capture of tacit knowledge