Category: Microsoft 365

Changing patterns of office work

Changing patterns of office work

A recent (September 2021) Verge post titled 'File Not Found' by Monica Chin (@mcsquared96) noted how pre-defined storage locations for digital content have become mostly redundant for the younger generation that grew up using Google to find content - 'the concept of file folders and directories, essential to previous generations’ understanding of computers, is gibberish … Continue reading Changing patterns of office work

What licences or roles are needed to manage records in Microsoft 365

What licences or roles are needed to manage records in Microsoft 365

One of the difficulties for many records managers new to Microsoft 365 is that they may not know or have access to everything they need to know to manage records in that environment. This post provides an overview of the accounts, licences and roles that may be needed to manage records in Microsoft 365. As … Continue reading What licences or roles are needed to manage records in Microsoft 365

Crossing the gangplank – How Microsoft 365 supports the capture of tacit knowledge

Crossing the gangplank – How Microsoft 365 supports the capture of tacit knowledge

This post is dedicated to the memory of my former colleague and good friend Walter de Ruyter who passed away on 4 October 2021. The text is based on Walter's many presentations and our close collaboration over almost 10 years. Henri Fayol (1841 – 1925) was a French mining engineer who developed a general theory of … Continue reading Crossing the gangplank – How Microsoft 365 supports the capture of tacit knowledge

Different approaches for managing records with Microsoft 365

Different approaches for managing records with Microsoft 365

The COVID pandemic from early 2020 led to the requirement for many employees to work from home (WFH). IT Departments scrambled to enable this capability, many making use of Microsoft (MS) Teams that was already bundled with their Microsoft 365 licences. The rapid enabling and uptake (rather than an actual 'implementation') of MS Teams was … Continue reading Different approaches for managing records with Microsoft 365