Category: Artificial Intelligence

Changing patterns of office work

Changing patterns of office work

A recent (September 2021) Verge post titled 'File Not Found' by Monica Chin (@mcsquared96) noted how pre-defined storage locations for digital content have become mostly redundant for the younger generation that grew up using Google to find content - 'the concept of file folders and directories, essential to previous generations’ understanding of computers, is gibberish … Continue reading Changing patterns of office work

Are auto-generated topic cards the future for aggregations of records?

Are auto-generated topic cards the future for aggregations of records?

Humans have natural instinct for grouping, classification and categorisation of things. It helps us find what we are looking for and gives us a sense of satisfaction, whether it be household items, computer storage, or much broader social and population groupings. Humans have created and kept records ever since we developed a way to record … Continue reading Are auto-generated topic cards the future for aggregations of records?

Different approaches for managing records with Microsoft 365

Different approaches for managing records with Microsoft 365

The COVID pandemic from early 2020 led to the requirement for many employees to work from home (WFH). IT Departments scrambled to enable this capability, many making use of Microsoft (MS) Teams that was already bundled with their Microsoft 365 licences. The rapid enabling and uptake (rather than an actual 'implementation') of MS Teams was … Continue reading Different approaches for managing records with Microsoft 365

Can Microsoft technology classify records better than a human?

Can Microsoft technology classify records better than a human?

In late 2012, IDM magazine published an article I co-authored with Umi Asma Mokhtar in Malaysia titled 'Can technology classify records better than a human?' The article drew on research into recent advances in technology to assist in legal discovery, known as 'computer-assisted coding', or 'predictive coding', including the following two articles: A 2011 article … Continue reading Can Microsoft technology classify records better than a human?

A brief history of electronic document and records management systems and related standards

A brief history of electronic document and records management systems and related standards

[NOTE - This post may be updated with additional content - last updated 2 March 2021 with information about DMS systems available in the UK in 1996] This post provides a brief history of electronic document and records management systems, and standards that had an impact on the latter. It notes the following: Early electronic … Continue reading A brief history of electronic document and records management systems and related standards